Privacy Policy

Privacy Policy

Effective Date: November 2025

At Navigators Nursery, we respect your privacy and are committed to protecting your personal information in accordance with the Australian Privacy Principles.

Information We Collect

We collect information necessary to process your orders and provide our services, including:

• Name, email address, phone number
• Delivery address
• Payment information (processed securely through our payment provider)
• Purchase history and preferences

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you about your purchases
• Provide horticultural advice and customer service
• Send updates about new plants and nursery news (with your consent)
• Improve our products and services

Information Sharing

We do not sell or rent your personal information to third parties. We may share information with:

• Payment processors to complete transactions
• Delivery services for local deliveries
• Service providers who assist in operating our business

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.

Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications

Contact Us

For privacy-related questions or to exercise your rights, contact us:

Email: navigatorsnursery@gmail.com

Phone: 0421 935 017

Address: 410 Navigators Road, Navigators VIC 3352

This policy is governed by Australian privacy law.